See most new activity
Useful for a small, high-priority group where nearly every new post deserves a glance. It can become noisy in busy communities.
Facebook’s own alerts work well when you want to see most posts in a few groups. A keyword monitor is better when you want one type of customer question across several groups.
The monitor only sees groups its Facebook account can open. Nothing is posted or messaged automatically.
Use Facebook’s own settings if they show enough. Add a monitor when you need a narrow type of post across several groups.
Useful for a small, high-priority group where nearly every new post deserves a glance. It can become noisy in busy communities.
You see fewer updates, but you cannot set exact rules for your service, brand, or customer questions.
Helpful for social updates from friends in a group. It does not monitor general posts for commercial phrases.
Choose the subjects, questions, places, and words to ignore in the groups you can access.
Add a monitor if broad alerts keep hiding the same kind of useful post.
Use All Posts for one important group and Highlights for lower-priority communities.
Write down the exact recommendation requests, complaints, brand mentions, or questions you struggle to catch.
Turn those examples into subjects, request phrases, places, and words to ignore.
Get the original post and match reason in one queue. You still take part in the group as yourself.
An ordinary member sees only the groups and content their account can normally access.
Facebook controls what appears in Highlights. Treat it as a convenience setting, not a guaranteed business alert.
A useful alert does not make an unwanted sales pitch okay. Read the thread and follow the group rules.
They control how much activity Facebook surfaces from a group. The available labels and behavior can change, but commonly include options such as All Posts, Highlights, Friends’ Posts, and Off.
No. All Posts covers broad group activity. A keyword alert looks for chosen words and can add a place, type of request, and words to ignore.
Your group setting, phone or browser settings, and Facebook’s own delivery rules can affect what you see. Check the group menu and your account settings first.
Search is best for looking backward or researching a topic now. Notifications and monitoring are for noticing new posts after the system is configured.
No. Keep Facebook’s own alerts where they help. Use GTM Intel for narrower rules across selected groups.
Pick the guide that answers your next question.
Choose the Operator plan and create your account. Then add the groups and posts you want us to watch for.